Philip Morris USA
Philip Morris USA Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Philip Morris USA has 2.9 star rating based on 20 customer reviews. Consumers are mostly neutral.
13% of users would likely recommend Philip Morris USA to a friend or colleague.
- Rating Distribution
Pros: Great cigs too expensive, R the best just a mishap, Are an excellent company.
Cons: Expensive, Bad pack and lost of money, Cigarettes are not up to power.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Philip Morris USA has 2.9 star rating based on 20 customer reviews. Consumers are mostly neutral.
13% of users would likely recommend Philip Morris USA to a friend or colleague.
- Rating Distribution
Pros: Great cigs too expensive, R the best just a mishap, Are an excellent company.
Cons: Expensive, Bad pack and lost of money, Cigarettes are not up to power.Recent recommendations regarding this business are as follows: "Let’s do this!", "Do not buy the tobacco is bad causes shortness of breath, headaches, sore throat", "Never ever USE ANY OF THEIR PRODUCTS YOUR LIFE LITERALLY DEPENDS ON IT!", "I'll tell you one thing just the second time I just looked at this I don't know why it's on my phone again but it tells me of something about pictures or receipts what I'm going to hang on to a receipt for a carton of cigarettes that is insane and *** almost 65 years old I just want to let I don't know when y'all become so irritating but I wouldn't recommend your company to anybody anymore you question my integrity that's that's just wrong I'm an old man I don't need this crap I've never seen such nonsense in my life I was just let him keep coming out like that and see how my long people wanted really stick with your cigarettes I mean just talking to me the way you got this written down is nonsense I can't handle this *** have a good day but you're not getting my business anymore anybody else I know holy ***", "Let’s enjoy all!".
Most users ask Philip Morris USA for the refund as a solution to their issues.
Review authors value the most Discounts and Special Offers and Customer service. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kingsland, GeorgiaLine of cigarettes called Marlboro Rainbows
Preferred solution: To talk to someone about making Marlboro Rainbows (a new line of cigarettes ) an addition to the best tobacco and cannabis company ever!
User's recommendation: Let’s do this!
Pertrolem smell in cigarettes
User's recommendation: Do not buy the tobacco is bad causes shortness of breath, headaches, sore throat
I'm *** pissed off & you deserve it!
User's recommendation: Never ever USE ANY OF THEIR PRODUCTS YOUR LIFE LITERALLY DEPENDS ON IT!
I found cigarettes that has holes in them
User's recommendation: I'll tell you one thing just the second time I just looked at this I don't know why it's on my phone again but it tells me of something about pictures or receipts what I'm going to hang on to a receipt for a carton of cigarettes that is insane and *** almost 65 years old I just want to let I don't know when y'all become so irritating but I wouldn't recommend your company to anybody anymore you question my integrity that's that's just wrong I'm an old man I don't need this crap I've never seen such nonsense in my life I was just let him keep coming out like that and see how my long people wanted really stick with your cigarettes I mean just talking to me the way you got this written down is nonsense I can't handle this *** have a good day but you're not getting my business anymore anybody else I know holy ***
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Springfield, IllinoisResolved: All cartons was smashed and broken cigarettes in the packs and look like mold
Company fixed the issue and I have been provided with full refund.
- Taist good burn slow
- Price
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Shepherdsville, KentuckyThe cigarettes are burning on the side and everywhere else
- Good company to work for
- Cigarettes are not up to power
Preferred solution: I just want my cigarettes right. My purchase today was 11.00 but this has been happening
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Richmond, VirginiaNew Line of Cigarettes "Marlboro Rainbows" Ready
Preferred solution: I would love to work with you on this project for a long while now! I get hacked a lot and copycats!! So still looking for the pot of gold at the end of rainbows flavored to be continued.
User's recommendation: Let’s enjoy all!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rajarhat, West BengalThe Line of Cigarettes Marlboro Rainbows
Hello it's me again! Angela Faith Vansant Smith I just would like to continue with my idea of flavored cigarettes and flavored marijuana in a box of your packaging.
Also the design idea of the packs with inspirational quotes different always changing on the box. I have some really good pictures of Rainbows amazing!! I feel like this needs to be discussed. It has been hard to to talk to anyone because my phone's, accounts and phone numbers also email wait!
My debt cards and bank cards too.
So, no fault to you guys but just call me hacked... Please try to contact me at shinebrightlight43@***.com I will also be calling to reach the right person to speak to.
Thank you,
Angela Faith Vansant Smith
Preferred solution: Marlboro Rainbows cigarettes and marijuana made
User's recommendation: Let's do this!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Norfolk, VirginiaPaper in pack
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer complaints
- Are an excellent company
- Not sure yet
Preferred solution: Full refund
User's recommendation: I will remain a faithful customer as long as the company continues to rectify the problems.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Richmond, VirginiaA line of new cigarettes called Marlborow Rainbows
Hey, yes, my name is Angela Faith Vansant Smith. My email now is maninthemoon1968@***.com.
My idea has been shot down, and I feel like I am not reaching out to the right person. So here we are, I am not really pissed, just disappointed. I think and believe that Marlboro Rainbows would be a great addition to a new line of Marlboro's cigarettes. Your great tasting tobacco for over like forty years or some.
Your smooth tobacco blended with flavors of different kinds in one pack. Some of the flavored packs different in each pack like
fruits, sodas, coffee, candy flavors and much more. Also, for the non tobacco users just to social smoke or to relieve stress, there would be packs for them. I would like to mention a little something for the menthol users, are more like adding ice flavor is like menthol for them.
It saves our environment on some of the battery usage and how it is disposed. Now I do like vaping not to be a hypocrite but bringing something that is up-to-date in everything surrounding us vapes I had even thought of packs of flavored joints awhile back but hadn't the chance to turn that in. I do have a bunch of ideas in different areas too.
Bottom line is maybe I am a little pissed because I would like this to happen without having the smokes unaffordable and produced. So go Marlboro Rainbows!
- Marlboro rainbows happier smoker and less batteries
Preferred solution: Marlboro Rainbows line of cigerattes
User's recommendation: Flavored cigarettes healthier over vaping and still I am still purchasing both meaning my original cigarettes and my flavors compared to $25.00 to one flavor I might not like. So I win both ways. My mood and what I am doing also plays a role in what I smoke.
Inquiry
Preferred solution: My name on mailing list and catalog so that I can use my points
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNonfilters discontinued
- Variety of products
- Lack of consistency
Preferred solution: Start manufacturing the nonfilters again. The English Ovals for example were probably the best ever made, and were the first made by your company. Your competitor R.J Reynolds pretty much monopolizes the nonfilter market now anyway.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Richmond, VirginiaSTALE Cartons of Virgnia Slims Silver menthol
I have submitted a review along with my receipts for 8 cartons of stale, awful Cigarettes.
I am devastated at the amount of money I have lost on cigarettes I cannot smoke at all.
In the last 3-4 years these cigarettes, Virginia Slim Silvers are not fresh and it doesnt matter
where I buy them. Every single one is stale.
Now this month, I have spent $740 on stale cigarettes
and would like a full refund. And I would like it quickly. I have been a customer for over 20 years
and the complete utter lack of quality in selling stale cartons of cigarettes is atrocious.
PLEASE make this situation right.
I can send you the receipts and the lot numbers on all 8 cartons. If
this cannot be resolved, I am going to the State Attorney General and will lodge formal complaints.
Nancy Johnson
- Use to be fresh and taste good
- Stale and waste of money
Preferred solution: Full refund
User's recommendation: Don't waste your money
Coupons
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Verified ReviewerPackaging of Marlboro Red Shorts
Not far enough...THE MAKERS OF MARLBORO RED SHORTS ARE NOT LISTENING TO WHAT THEIR CUSTOMERS WANT!!! THIS ISSUE "IS NOT RESOLVED"!!!!!
I have been smoking Marlboro Red Shorts in the SOFTPACKS for 54 years and I know for a FACT that the MRS's in the box that I have to buy now have nowhere near the strength and flavor of the MRS's in the SOFTPACKS.
Please RECONSIDER your packaging of the MRS's in the SOFTPACKS. Also, isn't the CUSTOMER ALWAYS RIGHT...OR DOES THAT NOT APPLY TO YOUR COMPANY.
YOUR COMPANY MADE OVER 2 BILLION DOLLARS IN 2022.
I am on Medicare and I spend over $500.00 a month (My husband also smokes MRS's) and that may be only a "drop in the bucket dollar wise) for your Company, but it's a *** LOT OF MONEY TO US. START MAKING THE MARLBORO RED SHORTS IN THE SOFTPACKS AVAILABLE BECAUSE THAT IS WHAT YOUR CUSTOMERS WANT!!!
Preferred solution: Repackaging of MARLBORO RED SHORTS IN THE SOFTPACKS.
User's recommendation: File a complaint against this Company regarding the packaging of Marlboro Red Shorts in the box. The more people that complain (and that INCLUDES Companies that sell the products the better the Company will realize that the CUSTOMER wants the Marlboro RED SHORTS IN THE SOFTPACKS!!!
About
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Philip Morris USA is an operating company of Altria Group, Inc., a Virginia corporation. PM USA has been on the market for more than 150 years. The first Philip Morris' shop was opened in 1847 in London, England selling tobacco and ready-made cigarettes. In 1902, Philip Morris & Co., Ltd. incorporated as a small tobacco company in New York City
Philip Morris USA is ranked 42 out of 385 in Cigarettes and Tobacco category
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It’s me again just wondering when the flavored cigerattes and flavored joints,also some regular joints too are coming!?! I am excited and need this in my life!
Here we go Let’s rock it! Thank you, Angela Faith Vansant Smith Call me please I can’t handle the excitement at 854-202-****
Oh forgot I live in Kingsland, Ga and Jacksonville,Fl sort of confusing but just to let you know if you look for me!! Thank you, Angela Faith Vansant Smith